SheGrowsFungi strives to provide the highest customer service experience to our customers. Contact us immediately with any issues, concerns or general questions. Our policy is refund or replace immediately.
- Before opening any credit or debit card disputes please contact us immediately for an opportunity to satisfy you. Your business is important to us and we are in your service.
- Send in any pictures or videos of damages to products during shipping or after opening.
- Explain any details that could help understand the reason for the refund or replacement.
- SGF does not require returns on any damaged or incorrect items, please feel free to dispose of these items as you see fit.
- This policy does not cover "on sale" liquid cultures.
- SheGrowsFungi reserves the right to refuse refunds and replacements.